Tenants Guide and FAQ
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Tenants should be contacting management and maintenance for each complaint or issue that they are having. You should be collecting evidence that you tried to address this with management the correct way. It may be tedious, but this is important if you choose to go to Code Enforcement or pursue legal actions later.
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If you receive no contact from management or maintenance in 24-48 hours of reporting your problem, contact code enforcement.
Click here for code enforcements’ website and contact details
If code enforcement is closed, leave them a voicemail or email.
Code enforcement will want evidence of the issue and any other record you have collected during Step One.
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If you have followed the steps above and still cannot get your issue resolved, please reach out to us! We will keep record of your complaints and follow up with you and assist you in any way we can.
If you can, click here to fill out this complaint form.
If you are unable to fill out the form, would like a paper copy, or have questions contact us.
Email: nobhilltasyracuse@gmail.com
Call/Text: 315-313-5659
FAQs
Why should I join the tenants association? It wont change things.
The more people we have, the harder it will be for management to keep ignoring us. We need your voice so that we can stand up for our rights and dignity as tenants!
I’m afraid of retaliation from management
The more of us there are, the harder it will be for management to retaliate.
Retaliation is also ILLEGAL. It is your legal right to request maintenance, report to code enforcement, or join the tenants association. If you feel you are being targeted by management, please reach out to us or a lawyer for help.
I have received an eviction notice, what do I do?
If the eviction is for failure to pay rent and you have been paying rent, gather your receipts and bank statements and show them to management. DO NOT hand them over without making copies.
If the eviction is for failure to pay rent and you have been withholding rent for uncompleted maintenance, you will need to prove in court that you have the rent money saved but are intentionally withholding it until important repairs are made.
If the eviction is a “holdover eviction” your lease has expired and the owner is not renewing it. If you have consistently paid rent, followed your lease guidelines and you made a complaint, called Code Enforcement, joined the tenant association or requested repairs within the last year, you may be protected from a holdover eviction. If this is the case, seek legal counsel for additional support.
How do I file a 7D lawsuit?
We have blank forms, a template, and guide linked on our resource page to get you started. If you have questions or need help reaching a lawyer, please contact us.